Help & Frequently Asked Questions (FAQ) about My Custom Hoodies



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What is your minimum order?

The minimum order for our custom hoodies service is 1 printed hoodie. All other printers start their printing services at 6 to 12 items.

What is your typical turnaround time?

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Our typical turnaround time is 5 days or less. Most orders will be received in less time, some in as little as 3 days depending on location. We pride ourselves in our turnaround, and guarantee you will receive your order in 9 days or less or your money back (Some restrictions apply – business, not actual days).

How can I get a price quote?

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The easiest way to get an exact price quote on your hoodies is to visit our live designer and create the exact customized hoodie you would like and select the amount of hoodies and add it to your cart. If you would like to talk to a customer representative, you can talk to one via e-mail at

What are you payment options?

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We offer all major payment options at the checkout including Card, Paypal and Check. Our most popular payment method is  PayPal. PayPal also accepts all major credit cards (Visa, Mastercard, American Express, Discover) as well as using your own PayPal account.

How can I place an order?

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Orders can be placed easily within our live designer. Simply create your design within the live designer, and follow the checkout process. It is as simple as that! If you can also place your order through e-mail.

Is there sales tax on my order?

There is no sales tax on orders.

How is the total price calculated?

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When you place your design in the cart, you will receive a total price. This price includes the total for your hoodies. This is your final total and there are no additional charges except delivery.

Can I mix and match colors, styles, and brands?

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Yes, you can mix and match any options you want as long as the design and color stay the same. Just design online or e-mail us with any options and we can give you an exact quote.

Can I save my design for later or reorder a previous design?

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Yes, simply create your design and email it to yourself or post it on your Facebook page by using the links on the top right hand corner of the live designer. You can then always retrieve your design for future use by clicking on the link on your Facebook or email.

Are there price breaks when I order more hoodies?

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Yes, the more hoodies you order, the larger the price break you will receive per hoodie. Hoodie quantities from 6 to 12 will have a larger price break for each additional hoodie. Please email us for our latest price breaks and bulk order custom team hoodie discounts.