Help & Frequently Asked Questions (FAQ) about My Custom Hoodies



For a Full List of Help Options Click Here



What are the postage costs?

You can see postage costs by CLICKING HERE. Postage is free for orders over $120.

Do you ship internationally?

Yes we ship to 190 countries. See the full list by CLICKING HERE.

What is your minimum order?

The minimum order for our custom hoodies service is 1 printed hoodie. All other printers start their printing services at 6 to 12 items.

What is your typical turnaround time?

We take 1-2 days for printing and then 4-8 business days postage using standard delivery. We also have much faster delivery options in the checkout.

How can I get a price quote?

The easiest way to get an exact price quote on your hoodies is to visit our live designer and create the exact customized hoodie you would like and select the amount of hoodies and add it to your cart. If you would like to talk to a customer representative, simply email your graphics to and let us know what you want.

What are you payment options?

We offer all major payment options at the checkout including Card, Paypal and Check. Our most popular payment method is  PayPal. PayPal also accepts all major credit cards (Visa, Mastercard, American Express, Discover) as well as using your own PayPal account.

How can I place an order?

Orders can be placed easily within our live designer. Simply create your design within the live designer, and follow the checkout process. It is as simple as that!

How is the total price calculated?

When you place your design in the cart, you will receive a total price. This price includes the total for your hoodies. This is your final total and there are no additional charges except delivery.

Can I mix and match colors, styles, and brands?

Yes, you can mix and match any options you want and add them to checkout.

Can I save my design for later or reorder a previous design?

Yes, simply create your design and email it to yourself or post it on your Facebook page by using the links on the sharing buttons live designer. You can then always retrieve your design for future use by clicking on the link on your Facebook or email.